Last updated 2026
You may request a full refund within 72 hours of purchase, provided implementation and configuration work has not yet begun. After that window — or once implementation has started — all sales are final and non-refundable.
If you're within the 72-hour window and no implementation work has started, contact us and we'll process your full refund:
Requests are timestamped from the moment of purchase. We'll confirm receipt and process eligible refunds back to your original payment method.
Because our packages involve dedicated setup, configuration, and licensed software delivered specifically for your business, all sales are final once the 72-hour window closes or once implementation begins — whichever comes first. This includes any scoping, configuration, integration, or onboarding work performed on your behalf.
This is not a money-back guarantee, but we stand behind what we deliver. If a component we've delivered doesn't work as described, we will repair or re-deliver it at no additional cost so it performs as intended.
Cotton Market Bloom sells business software and setup services. We do not guarantee any specific revenue, sales, or business outcome. Results depend on your market, effort, and how you use the tools provided.
Reach our team at james.telsey@cotton-market-bloom.com or (206) 347-0893. Mailing address: 3938 SAPPHIRE WAY, NAPLES, FL 34114.